SOUNDBOKS is the ultimate speaker for outdoor parties and sports. Designed by industry-leading engineers and experienced party-goers, it delivers extreme volume, maximum battery life and unbreakable design.
- Free Shipping*
- 30-day money back guarantee
- 2 year warranty
Choose between one or two BATTERYBOKS:
Party for 40 hours!
Charge one BATTERYBOKS while the other is in use!
What's in the box?
Guarantee and Returns
30-Day Money Back Guarantee
If your package is damaged upon delivery, make a claim with the delivery person and inform us immediately. After delivery, if there’s something wrong with your product, please notify us about it immediately otherwise, you will be charged for these damages if you return the product. To be eligible for a full refund, we require that the item and all accessories provided are in their original condition and packaging. Remember that you have to cover the shipping costs upon return of the item. Sadly, the shipping fees are not refundable. Read more about our Refund Policy here.
2 Year Warranty
The item is covered by a two-year limited consumer warranty, issued by SOUNDBOKS Inc. The warranty is issued to the customer who buys a new item directly from SOUNDBOKS Inc. This warranty cannot be assigned or transferred to any subsequent purchaser or user. Any item bought from official retailers have their warranty issued by the respective retailer. SOUNDBOKS Inc. warrants to the customer that the device will, under normal use, function substantially in accordance with SOUNDBOKS Inc. technical specifications or accompanying product documentation for a period of two years from the date of the original purchase. Ultimately, we don’t offer warranty for customer induced damage. Lastly, this warranty doesn’t cover customer induced damage. Therefore, we don't offer repairs in those situations.
Payment options and billing
All Prices are displayed in USD ($). We accept Visa, MasterCard, Maestro, and American Express. Once your order has been accepted, a reservation will be made on your card for the purchase. Please note, that we won’t charge you before your order has been packed and booked for distribution unless it’s a pre-order (see below).
In case of a pre-order, we will process your payment immediately after your purchase.
USA, Canada and Australia
We have 10-14 business days delivery via FedEx to the United States, Canada, and Australia. Once your order has been shipped, we will send you an email with your tracking number. You can use it to track your order online on their website. Please note that our shipping company, FedEx, have been instructed not to leave any packages at the customer's door. They can complete the delivery only if they get a signature. If no one is home, they will contact you and arrange a new delivery time with you.
In the case of pre-orders, you’ll experience increased delivery times. These delivery times will be specified individually.
Why do you not ship to my country?
We are currently shipping to all countries of the EU, Israel, USA, Canada and Australia. If you would like to have your SOUNDBOKS shipped to a location we are currently not shipping to, you may use the service of a forwarder. Please bear in mind that we can only provide free repair service for the countries we are serving. If you are planning to order 5 or more SOUNDBOKS, please contact our support through mailing firstname.lastname@example.org and we can arrange a special delivery to your destination.
USA and Canada (ex. Hawaii and Alaska)
We offer free shipping for USA and Canada (ex. the BACKPACK in Canada).
Hawaii and Alaska
Due to higher prices by FedEx, we can’t offer free shipping to Hawaii and Alaska. The prices for shipments are CHARGER ($20), BATTERYBOKS ($20), PROBOKS ($25), SOUNDBOKS ($99), DJ PACKAGE ($150), and BACKPACK ($60).
Due to higher prices by FedEX we can’t offer free shipping for the BACKPACK in Canada. The price for BACKPACK shipment is $25.
The price for shipments to Australia depends on the product or package ordered. The shipping prices are as follows: BATTERYBOKS ($35), CHARGER ($35), PROBOKS ($40), SOUNDBOKS ($99), DJ PACKAGE ($180).
Why do you not ship to my country?
We are currently shipping to all countries of the EU, Israel, USA, Canada, and Australia. If you would like to have your SOUNDBOKS shipped to a location we are currently not shipping to; you may use the service of a forwarder. Please bear in mind that we can only provide free repair service for the countries we are serving. If you are planning to order 5 or more SOUNDBOKS, please contact our support through emailing email@example.com, and we can arrange a special delivery to your destination.
What if I need help?
You’ve come to the right place! SOUNDBOKS dedicated support and service team is here for you, from diagnosing issues to answering questions about technical specs–and everything in between. Whether you’re still deciding on the speaker or have been partying with it for 2 years, we’ve got your back. Visit our support page or start the chat.